April 2023 Update: ChatGPT is live!
This month we make the leap into using generative AI to help you be more effective introduce generative AI with ChatGPT session summaries. We also continue to improve the session review process with comment editing, a session feedback space, and the ability to create moments direct from the transcript. General enhancements include better navigation and filtering of your session history, rolling averages on metric dashboards, and a smoother session-joining process. You will also notice a wide range of improvements to the look and feel and performance of the application as we continue to refine the user experience.
Don’t spend time taking notes, rely on Ovida’s blazing-fast, AI-generated session summaries instead.
The remarkable of power of generative AI and Large Language Models is transforming every element of our lives, making us faster, more effective, and sometimes a little overwhelmed. We believe that generative AI has the potential to transform how we understand, learn and master the critical communication skills that underpin our industry. We are positioning Ovida to be your trusted co-pilot as we navigate this period of intensive change.
Our first application of Generative AI is a session summary generator that does the work of note-taking for you.
High quality. Our data science team has developed sophisticated prompts that ensure we get high quality, relevant, concise, and predictable summaries from ChatGPT. We protect you from the hallucinations, inappropriate content or weird outcomes that you would encounter generating your own summaries through ChatGPT.
Fast. Available within minutes of the end of a session.
Editable. Treat the AI summary as a starting point and add your own emphasis or content.
Secure. We use separate tools to to generate transcripts and session summaries, so no personally identifiable information is ever shared to ChatGPT. Enoy the power generative AI without the privacy risks.
Find the session you want faster with improved filters and navigation
Many of our users are already building large portfolios of sessions. Reviewers, trainers and mentors in particular can have tens of coaches they are working with, and hundreds of sessions. With that scale comes the challenge of hunting down the exact session you were after.
To ease this process, we have improved the layout of the Sessions page for a cleaner, simpler look.
We have also added powerful new filters:
Search by name or email allows you to search for “Jane” or “jane@gmail.com”, and will return every session that Jane is connected to - as a client, coach, or reviewer.
Search by date allows you to hunt down those sessions from “last December” quickly and easily.
New Feature! Edit and delete your comments when reviewing moments
Users don’t always nail their comments the first time around, and the ability to edit or delete a comment can be critically important. As of this month, authors can edit or delete any of their comments. You can find out more here.
A dedicated space for session feedback
One of the most requested features in recent months has been “please give us a space where we can give detailed feedback for the session as a whole.” Often followed by “and we need tables, headings, and rich text!”.
The feedback tab is that space. A simple rich tech editor, it is conveniently positioned below the video, and to the left of the transcript, allowing you to build your feedback document from a single screen. Conveniently, you can flip between the feedback and other tabs without losing your draft, making it easy to find the key moments, and then give document them in the feeback tab.
The feedback tab is visible to to the coach and reviewers in “review mode” and also to the client in “train mode”, making it the perfect place to spread the value of feedback in training sessions. You can learn more here.
Track you progress with rolling averages on all your dashboard metrics
We’re all in this to work on some element of our personal performance. Whether that be mastering the skill of consciously moderating our share of talk time, or learning to ask more open-ended questions, we all have skills that we could benefit from actively working on. With rolling averages across your sessions, you can now track and share your performance against key communication metrics. We are constantly expanding our metric set, so keep an eye out for new metrics coming soon.
Add moments directly from the transcript
A lot of users are taking advantage of Ovida’s unique synschronised video / analytics / transcript view to deliver faster and more targeted feedback, and are focused on the transcript as the primary navigation tool. With that in mind, users can now add a moment direct from the transcript, with a simple “add moment” button.
No more scrolling the video back and forth to find the right moment - create it on exactly the text that matters to you, with a single click.
