Ovida’s transcripts are already uniquely accurate. In fact we are the only transcription service that achieves 100% accurate speaker diarisation and no missed words. This month we focussed on deepening the value you can get from session transcripts. Creating and viewing moments down to word-level accuracy sharpens feedback and accelerates learning. We know security is important to our users, so we have added MFA and password expiry to our team accounts. The journal tab was previously available only to the host, but has now grown up, with a completely private My Notes space available to all users. Our drive to deliver exceptional human value with AI continues with an AI-content rating system to help us improve the quality of session summaries and actions we can deliver to you.

ChatGPT-powered summaries, moment creation in the transcript, comment editing, a session feedback space, rolling averages on dashboards, improved session navigation, and lots of performance and stability improvements.

Questions are central to the practice of coaching. As coaches we know how we should be using questions, but how well are we doing it in practice? Ovida brings objectivity and context to self-reflection and review of sessions by enabling coaches and supervisors to rapidly review transcript of video of all question moments in a single interactive interface. This week, we added two important new question metrics.

It’s not easy to find the moments that matter when reviewing a recording of a coaching session from a traditional transcript or video recording. That’s why we developed the Ovida session timeline. It provides a visual map of a session, allowing you find the most impactful moments in your session at a glance.

As a coach, your practice is built around people - your clients and probably also a supervisor. This week we’ve added new functionality to enhance how you connect with those people on Ovida.

Asking the right question at the right time is a subtle and important skill in coaching, and more generally in all personal communication. It is also deeply challenging to master. Ovida’s question moments feature brings simplicity and certainty to your quest to improve your questions.

Our moments filter makes it easier to focus on the moment types that matter to you. This will become increasingly important as we release new moment types. The talk time chart eliminates the guesswork from knowing just how much you talk across a session.